1- SMS Consent Communication:
Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from TwelveStone Health Partners, you may receive messages related to your prescribed medications and appointments.
Example: “Hello, this is a friendly reminder of your upcoming appointment at TwelveStone Infusion Centers on 11/11/2030 at 9:00am CST. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from TwelveStone Health Partners in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly at 844-893-0012 to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Alternatively, you can contact us directly at 844-893-0012 to ask for assistance.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- Message frequency may vary
