Partners

Partners

TwelveStone Health Partners support a broad range of relationships caring for patients transitioning from acute care to any post-acute care environment. With specialty programs that support the unique needs of each partner, TwelveStone is the right choice for healthcare organizations looking to enhance the patient care experience and address critical issues.

TwelveStone offers every partner:

  • An easy referral process
  • A single source for a broad range of healthcare needs
  • Quick delivery and consistent packaging
  • Proactive communication for patient follow-up and status for partners
  • 24/7 access for patients and partners
  • A single accurate bill
  • Quality product delivery ensuring the right product reaches the right patient
  • Comprehensive business analytics and reporting

Hospitals & Surgery Centers

I recommend TwelveStone without reservation, and in this line of work, I can’t emphasize how rare that is.
Beth Davidson
TriStar Centennial Medical Center
Director of the Heart Failure Disease Management Program

Common Key Issues:

  • Readmissions risk
  • Case manager workload
  • Discharge timing
  • Improving HCAP scores
  • ER diversion
  • Medical reconciliation and compliance

The TwelveStone Advantage

  • Onsite care coordination to backup case managers
  • Home health sourcing & follow-up
  • Product education
  • 30-Day post discharge follow-up
  • Bedside dispensing options
  • Expansive service area to match hospital catchment area
  • Virtual home health support

Skilled Nursing Facilities

I can’t say enough about TwelveStone. I will honestly say that my former favorite vendor is no longer at the top of my list. The savings we’ve seen as a result of shifting to TwelveStone are huge, especially when you consider all six facilities.
Janet Pulley
Administrator
Cornerstone Health Care

Common Key Issues:

  • Patient census
  • Prior medication authorization
  • First dose timing
  • Staff turnover
  • Decreasing transfers
  • Managing readmissions
  • State surveys

The TwelveStone Advantage

  • Medication verification technology
  • On site med tech
  • Automated medication substitution formularies
  • First dose ER systems
  • Flexible medication packaging
  • Electronic ordering
  • Online bill pay
  • Expansive network of first dose pharmacies
  • Medication carts and fax machines
  • Pharmacy consulting services

Assisted Living Facilities

TwelveStone is not a massive, cold corporate organization. They have a big operation but they keep it homey and personal. That matters to me and to our residents. I’d recommend them without hesitation.
Ken Holland
Good Works Unlimited LLC,
Director of Operations

View the case study

Common Key Issues:

  • Census
  • State survey’s
  • Higher acuity patient management
  • Staff training and education
  • First dose options
  • Inconsistent medication delivery systems

The TwelveStone Advantage

  • Pre-service readiness (survey prep)
  • Unified packaging strategies with carve out for the VA
  • Med D assessment for patients
  • Verification technology
  • On site med tech
  • Automated medication substitution formularies
  • Flexible medication packaging
  • Electronic Medication Ordering
  • Online bill pay and bundled payment
  • Expansive network of first dose pharmacies
  • Pharmacy consulting services

Hospice Organizations

TwelveStone is irreplaceable to Alive Hospice. They have a commitment to patients that matches ours. I appreciate that TwelveStone is always looking for new ways to collaborate, they are a vital extension of who we are and what we do.
Anna-Gene O’Neal, RN, MSN, MBA
Alive Hospice
President & CEO

View the case study

Common Key Issues:

  • Census
  • State survey’s and regulations
  • Delivery times
  • On call services
  • Pain pump hook up at discharge
  • Delivery to home patient care

The TwelveStone Advantage

  • Customized Comfort Kits sent to the home to assist with transition to patient efficiently from discharge to the home
  • On call support 24/7
  • End of life product management
  • Hospice Link ordering portal for durable medical equipment
  • Pharmacy consulting including QA services

Home Care

What sets TwelveStone apart from other vendors is that they are so easy to work with.
Jodi Hassler
Intake and Scheduling
Quality Home Health

View the case study

Common Key Issues:

  • Reducing readmission rates
  • Managing visits to ensure that agency will get paid
  • Addressing delayed discharge patients

The TwelveStone Advantage

  • Onsite Care Coordination supports the transition between discharge and first home health visit
  • Family training to effectively manage medical equipment
  • TwelveStone is a referral source for home health and a great referral source for DME, Respiratory and MEDIpack® pharmacy services

Correctional Facilities

Common Key Issues:

  • The need for a high level of service
  • Financial pressure to reduce medical expenses

The TwelveStone Advantage

  • Flexible pricing
  • Provision of med carts, and fax machines as needed
  • Delivery of flu shots
  • Packaged medication services
  • Simplified packaging solutions

Group Homes

Common Key Issues:

  • On-time medication delivery
  • Strict state surveys
  • Meeting first dose requirements
  • Staffing turnover

The TwelveStone Advantage

  • Reporting
  • Customizable delivery needs (multiple locations, homes, all over middle TN)
  • Getting first dose to them, narrow window, want it to go to the house often
  • Day programs are easier where we deliver to the location
  • Simplified packaging solutions

Health Plans

Common Key Issues:

  • Reducing cost and improving quality
  • Reporting and analytics regarding patient status
  • Readmission reductions
  • Managing multiple vendors

The TwelveStone Advantage

  • Bundled payments
  • Statewide network
  • Tiered pricing options based upon volume
  • CHAPs accredited
  • Dedicated health plan billing liaison